1. Who We Are
Elvie is operated by Luke Bedikian, a sole proprietor based in California. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our Service.
2. Information We Collect
We collect the following categories of personal information:
• Identifiers — your name and email address, collected when you sign up for a free trial or subscription.
• Payment information — billing details processed directly by Stripe, our payment processor. We do not store your full payment details on our systems.
• Booking information — if you schedule an onboarding call, Calendly may collect your name, email, and availability preferences.
• Usage data — basic technical information such as IP address, browser type, and pages visited, collected automatically when you use our site.
We do not sell, rent, or trade your personal information to third parties.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain the Service
• Process your subscription and payments via Stripe
• Send onboarding and setup communications
• Schedule setup calls via Calendly
• Respond to support inquiries
• Send product updates and relevant announcements (you may opt out at any time)
• Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may process your data under their own privacy policies:
• Stripe — payment processing. Privacy policy available at stripe.com/privacy.
• Calendly — appointment scheduling. Privacy policy available at calendly.com/privacy.
• TradersPost — automated trade execution and webhook routing. Privacy policy available at traderspost.io/privacy.
• TradingView — charting and signal alerts. Privacy policy available at tradingview.com/privacy-policy.
We are not responsible for the privacy practices of these third parties and encourage you to review their policies.
5. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
• Right to know — you may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to delete — you may request deletion of your personal information, subject to certain exceptions.
• Right to opt out — we do not sell your personal information. If this changes, you will have the right to opt out.
• Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, contact us at elvietradingsystems@gmail.com. We will respond within 45 days as required by California law.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we will retain your basic account information for up to 12 months for legal and accounting purposes, after which it will be deleted or anonymized.
7. Data Security
We implement reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
8. Children's Privacy
The Service is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us personal information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our site. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related requests or questions: elvietradingsystems@gmail.com
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